Customer Care Page for Professional Gold Filled Jewellery

Welcome to our customer care page dedicated to our incredible gold filled jewellery. Here, we provide essential guidance to ensure your prized pieces maintain their beauty and durability for years to come.

 Cleaning Instructions

Revitalise your jewellery with the following cleaning regimen:

1. Wipe down your jewellery with your complimentary cleaning cloth post-wear to remove surface impurities.
2. Submerge your jewellery in a solution of warm, soapy water to dislodge embedded debris.
3. Employ a soft-bristled brush or cotton swab to meticulously cleanse hard-to-reach areas.
4. Thoroughly dry your jewellery with a lint-free cloth, restoring its luminous sheen.
   
   

Warranty

We stand behind the quality of our products and offer a 3-month warranty against manufacturing defects (with valid proof of purchase). Please note, our warranty exclusively covers manufacturing faults and does not extend to general wear and tear. However, under the Australian Consumer Law, you are entitled to a replacement or refund for major faults.

For further assistance or inquiries, our dedicated customer support team is at your service via the contact us page. Thank you for entrusting us with your professional gold filled jewellery needs.